Delivery Methods

Need to get in touch with the courier ?

To ensure the safe delivery of your parcel, the courier company needs a signature or pin code to confirm successful delivery. If there is nobody to receive the parcel, the driver will either attempt a new delivery at a later date.

Please contact the following phone numbers stating your waybill number:

– The Courier Guy – South AfricaΒ 086 120 3203

– The Courier Guy – LIST OF LOCAL DEPOS

– DHL – South AfricaΒ 0860 345 000

DHL (Worldwide)Β 

local Delivery Services
COURIER GUY

We know you’re dying to get your goods…..Β  We waste no time, our website runs live inventory, which means no “sourcing” or “procuring” or “dispatching” from warehouse. No nonsense – We have the goods.

YES! You can change your delivery address if your order has not yet been shipped. Please e-mail or call us immediately, our Customer Services Team will happily assist you.

Once the items are ready to be shipped, we will send you an e-mail to notify you that your parcel has been dispatched with tracking numbers. In addition you will receive tracking information from the courier company responsible for your parcel.

To ensure the safe delivery of your parcel, the courier company needs a signature or pin code to confirm successful delivery. If there is nobody to receive the parcel, the driver will either attempt a new delivery, deposit your parcel at a neighbour or take your parcel back to the depo.

Because we guarantee all products online are in stock we can drastically reduce the time it take to get goods delivered.

Local deliveries within Gauteng, if the order is placed that day before 09:00 we typically ship same day or overnight. Hence you can expect delivery times between 10-24 Hours after the order is placed.

Major Centres can expect delivery in 1-2 working days.

Regional areas can expect deliveries from 3 to 4 days.

Outlaying areas can expect deliveries from 7 to 10 days.

Courier Guy – FLAT RATE:Β This allows us to choose the best rate we can find using a range of third party carriers as well as freight consolidators. We offer flat rate shipping at a rate of R100.00 country wide. Larger items such as cylinders, Spearguns and compressors incur a small additional charge based on weight.

Shipping charges are determined by the DHL API based on the dimensions and weights of the product and cart total. Typical delivery times range from 4-9 days.

Unfortunately duties and tariffs are for the customers account. HS tariff codes carry different duties rates depending on the manufacture origin. Please ask the sales representative for an estimated duties and VAT rates.Β 

Once the parcel has been shipped to the customer, thereΒ΄s no way to stop it. Shipping companies come every day to pick up all the parcels for customers at 9AM and 2PM (SAST). All the orders placed before this time will be shipped and we are unable to stop them. If you want to cancel an order before it has been shipped to you, weΒ΄ll refund the money you paid for the products including shipping costs.

We are sorry but we cannot ship to A.P.O. Military address or P.O Boxes and Hotels, as to ensure the safe delivery of your parcel, our transport partners require a physical street address to be provided along with a telephone number. A signature on file is needed for a successful delivery.

International Delivery Services
DHL
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